Credit Repair Companies: What You Should Know | Equifax® (2024)

Highlights:

  • There is no such thing as a ‘quick fix’ when it comes to credit
  • There are a number of reputable credit counseling agencies
  • Learn how to recognize legitimate companies vs. scams

If you are struggling to pay off debt and would like some help with credit, credit repair companies promising they can provide a “quick fix” for your credit may sound tempting.

But the truth is, there is no such thing as a “quick fix” when it comes to credit – it’s a process that takes time. “Credit repair” companies claiming to erase credit problems, remove situations like bankruptcies from your credit reports, or create a new credit identity for you may not be legitimate. You may wind up losing time and money, and it may even have legal consequences.

That said, there are a number of reputable credit counseling agencies that can help present you with options such as a debt management plan. But how do you tell the legitimate credit repair companies from the scams?

Signs of a credit repair scam

According to the Federal Trade Commission, companies engaging in credit repair fraud may:

  • Insist that you pay them before they do any work for you
  • Advise you not to contact any of the three nationwide credit bureaus
  • Tell you to dispute information on your credit reports, even if you know the information is accurate
  • Tell you to give false information on credit applications
  • Fail to explain your legal rights to you when telling you what they can do for you

A scam credit repair company, for instance, may claim itcan help you hide negative account information or bankruptcy. After you pay the company, itmay provide you with a nine-digit number that looks like a Social Security number, calling it a credit profile number or a credit privacy number. They may also direct you to apply for an Employer Identification Number (EIN) from the Internal Revenue Service.

While EINs are legitimate, and used by businesses to report financial information to the federal government, an EIN is not a substitute for a Social Security number, and obtaining one from the IRS under false pretenses is a federal crime.

It can also bealso a federal crime to lie on a credit or loan application and to misrepresent your Social Security number. These companies may be selling stolen Social Security numbers; if you use a stolen number, that may involve you in identity theft.

Under the federal Credit Repair Organization Act (CROA), credit repair companies cannot make false statements about what they can do for you and cannot charge you before they have done any work for you. They are also required to explain to you:

  • Your legal rights, and the services they will perform, in a written contract
  • That you have 3 days to cancel with no charge
  • How long it will take to get results
  • The total cost you will be responsible for
  • Any guarantees

What you can do

You are able to take many of the same steps a credit repair organization would take, for free. A great first step is obtaining copies of your credit reports from the three nationwide credit bureaus – Equifax, Experian and TransUnion.

You’re entitled to a free copy of your credit reports every 12 months from each of the three nationwide credit bureaus by visiting www.annualcreditreport.com. You can also create a myEquifax accountto get six free Equifax credit reports each year. In addition, you can click “Get my free credit score” on your myEquifax dashboard to enroll in Equifax Core Credit™ for a free monthly Equifax credit report and a free monthly VantageScore® 3.0 credit score, based on Equifax data. A VantageScore is one of many types of credit scores.

If your request for credit is denied based on information in your credit reports, the lender should provide you with an “adverse action” notice. This notice should contain the contact information of the credit bureau that furnished the report the lender reviewed, and explain that you're entitled to obtain a free copy of that credit report within 60 days.

While reviewing your credit reports, if you see something you believe is inaccurate or incomplete, contact your lender or creditor first. You can also file a dispute with each of the three nationwide credit bureaus for free. (For more information on filing a dispute with Equifax, click here.) The bureaus are required by law to investigate the matter. If the investigation finds that the information provided by the lender or creditor is inaccurate or incomplete, the information must be updated so that it is accurate and complete. If the lender or creditoris unable to confirm the validity of the information,or if the information is found to be the result of fraud, then it must be removed from your credit reports.

It’s important to note that accurate negative information cannot be removed from your credit reports until a certain amount of time has passed. Learn more about how long information remains on your Equifax credit report.

Read more about credit repair and credit repair scams from the FTC.

If you’d like to seek the help of a credit counselor, you can find a list of approved agencies by state and judicial district on the Department of Justice web site.

Credit Repair Companies: What You Should Know | Equifax® (2024)

FAQs

What is credit repair everything you need to know? ›

Credit repair is the act of restoring or correcting a poor credit score. Credit repair can also involve paying a company to contact the credit bureau and point out anything on your report that is incorrect or untrue, then asking for it to be removed.

Is it worth working with a credit repair company? ›

Credit repair services can potentially help you improve your credit, but in most cases, it likely isn't worth it.

Can you trust credit repair companies? ›

“Credit repair” companies claiming to erase credit problems, remove situations like bankruptcies from your credit reports, or create a new credit identity for you may not be legitimate. You may wind up losing time and money, and it may even have legal consequences.

Is credit repair high risk? ›

Credit repair merchants often struggle to obtain merchant accounts with traditional banks and credit card processors. This is because credit repair is deemed a high-risk industry.

How fast can a credit repair company fix your credit? ›

Policies and procedures vary by creditor but will usually include back-and-forth letters to get everything in writing. On average, credit repair takes about three to six months. Your score should gradually improve throughout the process each time a creditor agrees to make a change in your favor.

Who is the best for credit repair? ›

According to our data, some of the best credit repair companies include Credit Saint, The Credit Pros, Sky Blue Credit Repair, MSI Credit Solutions and The Credit People.

How do credit repair companies remove negative items? ›

A credit repair company works on your behalf to remove this information by communicating with the credit bureaus (Experian, Equifax and TransUnion) and/or financial companies, like your bank or a debt collector, to dispute the errors.

What is the 11 word phrase in credit Secrets? ›

Are debt collectors persistently trying to get you to pay what you owe them? Use this 11-word phrase to stop debt collectors: “Please cease and desist all calls and contact with me immediately.” You can use this phrase over the phone, in an email or letter, or both.

Is it true that after 7 years your credit is clear? ›

In general, most debt will fall off of your credit report after seven years, but some types of debt can stay for up to 10 years or even indefinitely. Certain types of debt or derogatory marks, such as tax liens and paid medical debt collections, will not typically show up on your credit report.

What is a 623 dispute letter? ›

A 623 dispute letter is a written communication submitted to a credit bureau, typically by a consumer, to dispute inaccuracies or discrepancies in their credit report.

Can I pay someone to fix my credit score? ›

While working with a credit repair company can be a good option for improving your credit score, it's just one of many possible solutions, and it won't be the right fit for everyone. Outside of trying to repair your credit on your own, you can consider seeking credit counseling or a debt settlement company.

Is paying someone to fix your credit worth it? ›

However tempting it may be to pay someone to undo damage, you are your own best resource. In short, no one can legally remove accurate and timely negative information from a credit report, and everything a credit repair clinic can do for you legally, you can do for yourself at little or no cost.

What is illegal credit repair? ›

To understand what legal credit repair is, you need to understand illegal credit repair. Illegal: Altering your social security to improve your credit rating. Report to the authorities any credit repair company that encourages you to change your social security number or acquire a new security number under your name.

How fast does credit repair work? ›

Policies and procedures vary by creditor but will usually include back-and-forth letters to get everything in writing. On average, credit repair takes about three to six months. Your score should gradually improve throughout the process each time a creditor agrees to make a change in your favor.

How much do you have to pay to fix your credit? ›

Credit repair doesn't cost anything if you handle the process yourself. If you hire a credit repair company to assist you, you'll typically pay fees of $19 to $149 per month.

Can credit repair remove debt? ›

Usually not. Companies that promise to repair your credit can't remove true information. But negative information does go away over time. Most negative information will stay on your report for seven years, and bankruptcy information will stay on for 10 years.

Do credit repair letters work? ›

Despite the claims some companies make, nobody can guarantee that a dispute letter will remove negative items like late payments, bankruptcy or loan defaults from your credit report. Legitimate accounts will stay on your credit report even if you dispute them.

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