Contact the Federal Trade Commission (2024)

The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize. If you have been targeted by an illegal business practice or scam, report it at Reportfraud.ftc.gov.

If you have a question or comment about an issue, please submit it to the appropriate Bureau by one of the methods below. To learn how we may use the information you provide, please read our Privacy Policy. To help us serve you better, please include a day-time telephone number in your communication.

Federal Trade Commission

Headquarters

Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
Telephone: (202) 326-2222

Constitution Center

Federal Trade Commission
400 7th St., SW
Washington, DC 20024
Telephone: (202) 326-2222

Note: Email is not secure. Mark confidential information "Confidential" and send it via postal mail only to the 600 Pennsylvania Ave., NW (Headquarters) address above.

Shipping and Courier Information

Couriers are prohibited from making deliveries directly to the Federal Trade Commission. Couriers delivering sealed envelopes or packages to the FTC must do so via BrightKey:

BrightKey Offices
9050 Junction Dr, Annapolis Junction, Maryland 20701
Hours: Monday – Friday, 8 am – 5 pm
Contact Number for Couriers: 301-604-3305

ForConsumers

Report fraud, scams, and bad business practices at ReportFraud.ftc.gov.
Report identity theft at IdentityTheft.gov.
Report unwanted calls at donotcall.gov.

Contact the Consumer Response Center by calling 1-877-FTC-HELP (382-4357)

For Journalists

Office of Public Affairs
Telephone: (202) 326-2180
Email: opa@ftc.gov

HSR Filings

For questions about how to file Premerger notification or for information about the HSR program, please see the Premerger Notification Office contact information.

Administrative Litigations

For general information, or to submit a filing in an administrative litigation before an Administrative Law Judge or before the Commission, please contact electronicfilings@ftc.gov.

For Organizations

Complaints about mergers, antitrust issues, acquisitions and business conduct that harm competition, limit products or services, destroy innovation, or raise prices may be submitted viatheantitrust complaint intake form.

Bureau of Competition

Office of Policy and Coordination

Room CC-5422
Bureau of Competition
Federal Trade Commission
600 Pennsylvania Ave., NW
Washington, DC 20580
Email: antitrust@ftc.gov

Premerger Notification Office

Telephone: (202) 326-3100
Staff Email Addresses: Premerger Notification Office contact information

Bureau of Consumer Protection

Bureau of Consumer Protection
Federal Trade Commission
600 Pennsylvania Ave., NW
Washington, DC 20580

Bureau of Economics

Bureau of Economics
Federal Trade Commission
600 Pennsylvania Ave., NW
Washington, DC 20580

Educational Materials

Bulk Order (50 or more copies)

https://bulkorder.ftc.gov/

Consumer Education Materials

http://www.consumer.ftc.gov/

Registered Numbers (RN) & Textile, Wool, & Fur

RN Database
Clothing & Textiles Guidance

Other Contact Information

Find an Office

Phone: (202) 326-2222

Find a Staff Member

Phone: (202) 326-2000

Jobs at the FTC

Visit our Careers section for general information.

To ask about a specific, current job posting or if you're having trouble submitting your application:

Email: HCMOEmployment@ftc.gov
Please include the vacancy announcement number in the subject line.

Phone: (202) 326-2021
TTY: (202) 326-3422

To File An Employment Discrimination Complaint

Office of Equal Employment Opportunity
Phone: (202) 326-2196
TTY: (202) 326-3798

Report Website Issues

To report technical problems with our website, such as a link not working, or suggest site improvements:

Email: webmaster@ftc.gov

Contact our FOIA Office

Request Agency Records

Contact the Federal Trade Commission (2024)

FAQs

How do I speak to someone at the Federal Trade Commission? ›

Contact the OIG

Call the OIG Hotline: (202) 326-2800.
Call the OIG with General Inquiries: (202) 326-3527.
Email the OIG : oig@ftc.gov.
Mail the OIG:

Read On ›

How do I report something to the FTC? ›

If you're not able to use ReportFraud.ftc.gov to file a report, you can call the FTC's Consumer Response Center at 877-382-4357.

Discover More Details ›

When to contact the FTC? ›

If you believe you have been called by a telemarketer in violation of the Do Not Call law, file a complaint with the Federal Trade Commission (FTC). File your on-line complaint with the FTC or call in your complaint at (888) 382-1222 (same as registration toll-free number).

What does the Federal Trade Commission help with? ›

The FTC's mission is protecting the public from deceptive or unfair business practices and from unfair methods of competition through law enforcement, advocacy, research, and education. Our work to protect consumers and promote competition touches the economic life of every American.

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What are examples of FTC violations? ›

These cases can involve fraud, scams, identity theft, false advertising, privacy violations, anti-competitive behavior and more. The Legal Library has detailed information about cases we have brought in federal court or through our internal administrative process, called an adjudicative proceeding.

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What are the three unfair business practices that concern the FTC the most? ›

Consumer injury. Unjustified consumer injury is the primary focus of the FTC Act, and the most important of the three S&H criteria. ...
Violation of public policy. ...
Unethical or unscrupulous conduct.

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What type of complaints does the FTC handle? ›

The FTC enforces federal consumer protection laws that prevent fraud, deception and unfair business practices.

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Does filing a complaint with the FCC do anything? ›

By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most. The FCC does not resolve all individual complaints.

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Can FTC get my money back? ›

The FTC enforces consumer protection laws to stop illegal business practices and get refunds to people who lost money. The chart below includes all active refund programs managed by the FTC.

What is the FTC 3 day rule? ›

The Cooling Off Rule provides that it is unfair and deceptive for sellers engaged in “door-to-door” sales valued at more than $25 to fail to provide consumers with disclosures regarding their right to cancel the sales contract within three business days of the transaction.

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What happens after you report to FTC? ›

Your report goes into the FTC's Consumer Sentinel database, which is available to federal, state, and local law enforcement across the country. The FTC uses reports like yours to investigate and bring cases against fraud, scams, and bad business practices, but can't resolve reports on behalf of individuals.

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How long does it take the FTC to respond to a complaint? ›

How long does it take for the FTC to respond to a FOIA request? Our goal is to respond within the timeframe outlined in the Freedom of Information Act, which is twenty working days, or approximately one month, but this may vary with the complexity of the request.

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How do I report to FTC? ›

For Consumers

Report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Report identity theft at IdentityTheft.gov. Report unwanted calls at donotcall.gov.

Get More Info Here ›

What are five federal laws that protect consumers? ›

Consumer Warranties and Service Contracts

Express and Implied Warranties.
Dealing With Warranty Breach.
Federal Securities Act.
Fair Credit Reporting Act.
Dodd-Frank Act.
The Fair Housing Act.
The Fair Debt Collection Practices Act (FDCPA)
Section 5 of the Federal Trade Act.

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Can the FTC shut down a business? ›

Yes, the FTC can shut you down.

Who does the Federal Trade Commission investigate? ›

The U.S. Federal Trade Commission (FTC) investigates companies and individuals for a broad range of statutory and regulatory offenses.

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How do I contact a US trade representative? ›

Phone Number: For general inquiries, please call 202-395-2870. For the Section 301 Hotline, please call 202-395-5725.