Community Disturbance Policy - Airbnb Help Center (2024)

Community policy

It is important that those who use Airbnb are respectful of local communities. That respect includes trying to avoid disturbing neighbors with disruptive parties, events, noise, or other disruptive behaviors and actions. This Policy covers our ban on disruptive gatherings and other community disturbances during listing stays or Experiences.

Parties and Events

Disruptive gatherings are prohibited, regardless of size.

  • What we don’t allow:
    • Disruptive gatherings
    • Open-invite gatherings
    • Disturbances to the surrounding community such as:
      • Excessive noise
      • Excessive visitors
      • Excessive trash/littering
      • Smoking nuisances
      • Parking nuisances
      • Trespassing
      • Vandalism
    • Advertising listings as party or event friendly

Unauthorized party intervention

We are committed to safe and responsible travel, and reducing the number of unauthorized parties at Airbnb listings has long been a priority. To help us achieve this, we take action, and may block certain reservations that we determine to be higher risk for unauthorized parties.

What happens when a Host or guest violates our policies?

We ask our community to work together to help prevent community disturbances and disruptive gatherings. Airbnb may take steps up to and including suspending or removing a guest, Host, or listing from the Airbnb platform if they fail to comply with our policies.

Where a listing is advertised as party or event friendly, we may suspend the listing until the violating content is removed. We may also ask the Host to update their listing to include an explicit rule stating that parties and events are not allowed. Where a Host has set an unreasonable occupancy for a listing, we may require the Host to update the listing’s occupancy to mitigate the risk of disruptive gatherings.

In rare cases where it appears that the listing is intended primarily for the purpose of hosting parties or events (for example, party or event venues), or where a listing has created a severe or chronic nuisance within a neighborhood, the listing may be permanently removed from Airbnb.

Reporting a disruption

When it’s believed an Airbnb listing or Experience is causing a community disturbance—whether that’s excessive noise, a disruptive gathering, or unsafe behavior—members of the local community can report it through our dedicated Neighborhood Support. This provides access to the Neighborhood Support team phone number, where a party or other community disturbance that’s still in progress can be reported. Once an issue is reported to us, we will send a confirmation email explaining what happens next. This page also provides a link to local emergency services.

While these guidelines don’t cover every possible scenario, they’re designed to offer general guidance on Airbnb’s Community Disturbance Policy.

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Community Disturbance Policy - Airbnb Help Center (2024)

FAQs

What can I do about noisy Airbnb neighbors? ›

You can report a party, noise complaint, or neighborhood concern here. For help with a reservation, hosting, or your account, contact Airbnb Support—our Neighborhood Support team is only available to help with concerns related to home sharing in your community.

How to fight Airbnb in your neighborhood? ›

Neighbors renting out unit on Airbnb and driving you crazy? Here are legal measures you can take.
  1. Step One: Try Addressing the Vacation Rental Issue Informally With Your Neighbor.
  2. Step Two: Check the Local Law or Community Rules on Short-Term Rentals.
  3. Step Three: Alert the Zoning Department to Your Neighbor's Violations.

Why is Airbnb saying I'm a party risk? ›

Why Airbnb might think you're having a party. We have measures in place to help identify and prevent reservations that are potentially higher risk for safety and property damage incidents, like unauthorized parties.

Can you throw a party in an air b and b? ›

Most Airbnb hosts don't allow parties in their properties. There's an option when you set up a new Airbnb listing that says “no parties”, and most Airbnb hosts check that box. However, if you're lucky, you might find a host that allows you to throw a party.

What is the noise rule for Airbnb? ›

Airbnb House Rules: The Dos and Don'ts

Airbnb provides some suggested rules you may want to set in your listing. Here are some common house rules examples that many Airbnb hosts include in their listing pages: No loud noise after 11 pm. No food or drinks in bedrooms.

Does Airbnb take neighbor complaints seriously? ›

Airbnb will review the issue and contact you as a host. They will also do a follow-up investigation and report back to the neighbor. The good news is that Airbnb is unlikely to suspend or take down your listing, but having many complaints won't be good for your vacation rental business.

What are red flags Airbnb guests? ›

Red Flags to Watch Out For When Screening Your Guests

Incomplete profiles. Poor or no reviews. Last-minute bookings. Evasive or inconsistent communication.

Can you get kicked out of Airbnb for party? ›

Airbnb may take steps up to and including suspending or removing a guest, Host, or listing from the Airbnb platform if they fail to comply with our policies. Where a listing is advertised as party or event friendly, we may suspend the listing until the violating content is removed.

How to bypass party risk on Airbnb? ›

Can Airbnb Hosts Override the Algorithm? Unfortunately, there is no way for hosts to override the algorithm. If guests are deemed too risky, Airbnb will prevent them from reserving.

Why did Airbnb ban parties? ›

This was concerning to us due to both the disruptive nature of unauthorized parties and the risk of such gatherings spreading the virus. As such, we announced the party ban to our community as being “in the best interest of public health.” Over time, the party ban became much more than a public health measure.

How strict is Airbnb with parties? ›

Airbnb is built on trust. And each and every day, our teams work hard to help ensure we're continuing to earn the trust of our guests, Hosts and the neighborhoods and communities in which we operate. As part of this work, we implemented a ban on parties in August 2020, which we then codified in 2022.

How do I stop parties at Airbnb? ›

We recommend:
  1. Message guests in a friendly way to ask why they're visiting.
  2. Ask them for their full names and ID for security purposes and use these to run screening.
  3. Set your cancelation policy to enable guests to cancel within 24-48 hours if an issue shows up.

How do Airbnb handle loud guests? ›

Airbnb may take steps up to and including suspending or removing a guest, Host, or listing from the Airbnb platform if they fail to comply with our policies. Where a listing is advertised as party or event friendly, we may suspend the listing until the violating content is removed.

Can I stop my neighbor from having an Airbnb? ›

Contact your local zoning or planning department if you know the Airbnb is violating local ordinances and register a complaint. If your municipality requires licensing or registration and your neighbor has failed to comply, drop that dime as well.

Can I cancel Airbnb due to noise? ›

If anything unexpected comes up during your stay, we recommend messaging your Host to discuss a solution first. It's likely that they'll help you fix it right away. If you'd like to request a refund or cancel your reservation, we can help you start a request with your Host.

What is the Airbnb Neighbour policy? ›

What we don't allow. Disruptive gatherings: Gatherings that threaten the safety of or disturb the surrounding community are not allowed, regardless of size.

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