Can Insurance Companies Use Social Media In A Lawsuit? (2024)

Can Insurance Companies Use Social Media In A Lawsuit? (1)

There are over 330 million people in the United States. Just last year, over 70% of the U.S. population had a social media account. With a tap of the send button, your friends, family, and even strangers can receive instant updates of the largest or smallest events in your life.

Think twice before you tweet, snap, and post

When you’re in the middle of a personal injury case, just remember the Miranda Warning, “You have the right to remain silent. Anything you say, can and will be used against you in a court of law.”

If you decide to ignore the warning and you’re still wondering if insurance companies can use social media against you, wonder no more. It’s true that your use of social media platforms like Facebook, Twitter, and Reddit can damage a personal injury lawsuit.

Example of social media use after a personal injury accident

Imagine walking in a grocery store when you suddenly slip on a puddle of water and fall on the ground.

After being evaluated by a medical professional, it’s been determined that you have a broken hip and you need to have surgery and other ongoing medical treatment.

You decide to take legal action against the store and its insurance company.

Weeks later, your friend invites you to a party. At the gathering, you snap some photos of the event and even record a video of yourself having fun and dancing with your friends. Like normal, you post your photos and videos on Facebook with the caption, “Look guys, my hip doesn’t hurt anymore.”

You had good intentions in sharing your news with friends and family, but the insurance company got a hold of your Facebook profile and will use your social media post to argue that you do not have injuries.

Why insurance companies search social media during an injury case

An insurance adjuster’s goal is to seek out any information that can be used to tell a story and see the big picture of your injuries, and possibly find evidence to place you in a negative light.

As a matter of fact, checking social media is something that every attorney and investigator does. Any legal professional will perform due diligence to have a better understanding of the client.

Information that social media provides for insurance companies

Depending on how much you use social media, your favorite platforms can tell your personal story. Social media profiles can provide an insurance claims professional with the following information:

  • Where you live
  • Your birthday
  • Your posts and comments
  • Your photos
  • Your videos like Facebook Live
  • Your marital status
  • Your friends list
  • Your place of employment

While a social media account contains all of this information, insurance companies prefer to access only your photos, videos, and messages.

An insurer will use this information to deny your personal injury claim and find ways to reduce their liability for your damages in a personal injury lawsuit.

Don’t let the insurance company pay you less than what you may deserve for your case. Consult a personal injury attorney in Texas for help with recovering the maximum amount of compensation for your injuries.

Is it illegal to use my social media against me in a personal injury case?

Not at all. Insurance companies are well within their rights to scour your social media profile.

Keep in mind, insurers aren’t looking for photos of your friends, families, or pets. They want potentially incriminating information so they can come up with a strategy to argue that the accident and your resulting injuries were your fault.

What types of social media posts can hurt my personal injury case?

If you are involved in a personal injury lawsuit, do not post the following on your social media accounts:

  • Statements admitting fault
  • Statements where you feel guilty and blame the accidents on yourself
  • Rants showing your frustrations
  • Photos or videos relating to the accident or your resulting injuries

Also, do not delete anything you have already posted to social media, as doing so has the potential to negatively affect the outcome of your injury case too.

So, what can I do about social media and my personal injury case?

It’s understandable that you may not be able to quit social media cold turkey. It may be an important method of communication between you and your family.

What you can do is reduce your time on social media and switch your settings to private. Even the online games that you play on your apps may be sharing your personal information with social media. Be sure to adjust the settings on your gaming apps and any other third-party apps that you use frequently, so as to further protect your privacy.

The best case scenario is to stop using social media until the end of your personal injury case. This means no posting, tweeting, sharing, or even commenting.

Don’t let social media damage your case, speak with our injury lawyers instead

Walking through the legal process can be confusing when you don’t have a knowledgeable and experienced Corpus Christi personal injury attorney by your side. Don’t take your anger and frustrations about your personal injury to social media.

Instead, let the injury attorneys at The Burkett Law Firm take action for you and pursue maximum compensation for your damages, as quickly as possible.

Schedule a free consultation online or give us a call at 361-882-8822 to get started on your next steps, because it’s not just a case, it’s your life.

Can Insurance Companies Use Social Media In A Lawsuit? (2024)

FAQs

Can Insurance Companies Use Social Media In A Lawsuit? ›

How Insurance Companies Use Your Social Media Activity against You. Insurance investigators will use social media to uncover information that may contradict or conflict information you presented in your claim. This can be good, especially since it can help find insurance fraud cases.

Can insurance companies access social media? ›

While a social media account contains all of this information, insurance companies prefer to access only your photos, videos, and messages. An insurer will use this information to deny your personal injury claim and find ways to reduce their liability for your damages in a personal injury lawsuit.

Can social media affect my personal injury claim? ›

If you've been involved in a personal injury claim, you may wonder if social media can be used as evidence against you. The answer is YES.

Do insurance adjusters check social media? ›

Another common surveillance tactic is to search your social media posts for damaging posts, photos, and other information that they can use against you. The insurance adjuster and the attorney for the insurance company could also search your Facebook, Twitter, and other social media accounts. Interviews.

How is social media used in insurance? ›

3.1 IMPORTANCE OF THE STUDY

Social media marketing is an important tool for insurance companies to usage in instruction to involve with their customers, prospects, and communities. It has helped them build awareness and trust. Social media is an important tool for insurance companies.

Can a company use your social media against you? ›

Although an employer might legally be able to fire you for your content on social networking and media websites, the National Labor Relations Board (NLRB) has stated that, under Section 7 of the National Labor Relations Act (NLRA), workers' social networking and media usage can be protected if it is “concerted activity ...

What data do insurance companies have access to? ›

Financial information: This includes income, assets, debts, and credit scores. This information is important for assessing risk and determining premiums. Medical information: This includes health history, current health status, and any pre-existing conditions. This information is important for underwriting purposes.

What not to say when talking to insurance adjuster? ›

When describing an accident to an insurance adjuster, do not say anything beyond what you experienced directly. You do not want to speculate about what happened because you could accidentally blame yourself. The insurance company could then have a good excuse to reduce your compensation.

Can insurance companies look at your Facebook? ›

This makes sense for cases where insurance fraud may be possible, but ultimately this is just a way for the insurance company to nitpick someone's life so they can pay less towards a settlement. While hiring a private investigator is standard practice, insurance companies will check Facebook as well.

Should I send photos to insurance adjuster? ›

Maybe you don't see something broken, but an adjuster might identify damage. Providing the adjuster with clear photos can assist in writing a better estimate and may save you time in the long run.

Can insurance agents use social media? ›

Building trust in the insurance industry: Trust has always been a concern in the insurance industry. Thanks to social media, insurance agents can now build trust among their clients by posting relevant content such as testimonials and behind-the-scenes insights.

Why do insurance companies ask for your social? ›

To confirm your identity: Using personal information like a SSN can help the carrier make sure you are who you claim to be. To order a credit report: Carriers will check your credit to evaluate your risk. For example, if you've recently filed for bankruptcy, they may be hesitant to approve your application.

Can a company check your social media? ›

An employer can still ask you to view your social media accounts. But if you use a private account, it means they can't check up on you without your knowledge.

Can companies access your private social media? ›

For example, the California statute allows access to employee personal accounts if the information is “reasonably believed to be relevant to an investigation of employee misconduct . . . provided that the social media is used solely for purposes of that investigation or proceeding.” Cal. Labor Code section 980.

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