Is there an art to asking for reviews as a Realtor? It’s certainly challenging to know when the “right” time is. But, have no fear! We asked a group of Realtors how they pop the review question – here’s what they shared…
Pop the question when your clients are most excited
In my experience, the longer you wait after closing, the less likely they are to write a review. I always ask them to write a review right after we receive the “clear to close” and use it as one of the final things needed to be done before closing.
You want to ask them for a review the moment they are most excited about the transaction –Denzel B.
Use a template message and include a token of appreciation
I text and email them! I have a line I use that works —
“Hey there! Truth be told—you are the dream client that I hoped to discover when I created my real estate business. In order to keep working with amazing people like you, I have a small favor to ask..Could you please take the time today to write a review about your experience working with me?A 5 star positive review for a small business like mine can really make all the difference!”
I include the link and send a Starbucks card when done so they feel like they also got a little bonus –Kristen P
Use software to automate the process
I use RateMyAgent for my reviews and 90% of people leave reviews. It’s easy, sends both email and text (using text increases the odds of people leaving a review) you can personalize the message or use templates, and it will automatically share the reviews to your social media/Google platforms.
I usually send the request the day after closing or if it’s a Friday closing I send it on Monday.–Lexi K.
Ask them to keep it short & sweet
I text them a couple days before closing with a link to my Google My Business page.
Tell them you would love a 5 star review and a short and sweet message is perfectly fine so they don’t feel like they need to leave a long and detailed review.
To me having lots of 5 star reviews with just a few encouraging words is perfect! –Margaret F.
Include it as a part of the closing checklist
I include a request in my closing checklist email to my clients. I personalize the email with their home’s photo and send the instructions depending on what they have yet to complete. – Lizz C.
Asking for reviews as a Realtor can seem daunting – we are hopeful these tips and tricks from other Realtors helped make it easier.
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FAQs
“[Name], thank you so much for choosing me as your real estate agent! Your opinion matters a great deal to me, and I think other consumers would also like to know about your experience. I'd like to ask you the favor of writing a review about what it was like working with me on purchasing your condominium.
How to ask for a 5 star review in real estate? ›
Asking for Reviews as a Realtor
- Pop the question when your clients are most excited. ...
- Use a template message and include a token of appreciation. ...
- Use software to automate the process. ...
- Ask them to keep it short & sweet. ...
- Include it as a part of the closing checklist.
Provide a direct link to your Google Business Profile in your email, text message, or through social media (direct message). The fewer clicks it takes to leave a review, the better. Remember, you are asking them for a favor. Make it easy for them to do it for you.
How to get more reviews as a realtor? ›
How To Generate Google Reviews for Real Estate Agents, Realtors, and Brokers
- Integrate the Review Request into Your Scripts. ...
- Use A Review Shortcut on Your Website and Platforms. ...
- Tap your sphere of influence. ...
- Make your follow-ups personal. ...
- Treat the Request like a CTA (Call-to-Action) ...
- Turn it into a system.
Subtle Request:
Thank you for choosing [Your Company Name]. We hope our product/service met your expectations. If you have a moment, we'd love to hear about your experience. Please consider leaving a review at [Review Link].
How do you ask a tenant for a review? ›
10 Ways To Ask for Apartment Reviews and Encourage Feedback
- Ask for them.
- Make it easy.
- Make it personal.
- Respond to reviews.
- Send quick reminders.
- Create apartment review stations.
- Use social media.
- Leverage community events.
Train them to be courteous and polite when asking for reviews. A tactful approach can make customers more willing to share their positive experiences. Consider offering incentives like discounts or loyalty rewards for leaving a review. This can motivate customers to take a few minutes to share their thoughts.
Are you allowed to ask for 5-star reviews? ›
As mentioned earlier, it's not a good practice to ask specifically for 5-star Google reviews. It's a better practice to allow your customers to assign the number of stars they prefer without being pushy or trying to manipulate them.
How do you encourage 5-star reviews? ›
1. Write a clear call to action in your email blasts that encourages customers to leave a 5-star review.
- Personally ask your longest-standing customers to leave you a 5-star review.
- Create incentives for leaving reviews, like raffles or customer discounts.
- Include a link for leaving reviews on your homepage.
We'd love to hear about your experience with [PRODUCT OR SERVICE]. If you could take a few minutes to leave us a review on Google [LINK], we'd greatly appreciate it! To write your review, just click the link below and let us know your feedback! Thanks in advance for your review.
It's OK to ask for Google reviews. In fact, it's encouraged by Google (if it's done in the right way). Here are six tips to keep in mind when asking for reviews on Google.
How do I write a review for my realtor on Zillow? ›
Once you find your agent, scroll down on their profile and you will find the Write a review button. Fill out the form and hit Submit Review at the bottom of the page. Once your review is submitted, it will be sent to our moderation team. We moderate each review before publishing it on Zillow.
What do realtors struggle with the most? ›
Here are five of the biggest challenges real estate agents encounter on their road to success – and how to overcome them.
- Market Fluctuations. Nothing stays the same in real estate. ...
- Fierce Competition. ...
- Long Hours. ...
- Time Management.
To answer the question how many times should a realtor contact a prospect after an introduction, you should follow up at least once a week with prospects by email, phone calls, or personal visits.
Why are realtor reviews important? ›
Positive reviews from your previous clients provides invaluable social proof that establishes your skills, professionalism, and most importantly, helps you stand out from the competition.
How do you ask a buyer for a review? ›
How to ask customers for reviews
- In person.
- Over the phone (or via text)
- Through your website (ideally, a reviews page)
- Via email (email blast, personal email, company email, email signatures)
- Via social media (direct message or post)
- Via thank you pages.
- On receipts/invoices.
- More.
There are two easy ways to do that from your profile. First, sign into your Zillow account, go to your Zillow Profile and select “Request a review.” A form will appear where you can ask for reviews two ways: Email multiple clients using one general form (up to 50 email addresses allowed per day).
How do you praise a real estate agent? ›
Dear [Real estate agent/REALTOR® name], Thank you so much for your help with [buying/selling] our home. You made the process simple and easy to understand for us, and we appreciated your patience and expertise. Your insight was extremely valuable to us and I don't think we could have done this without you.
How do I write a review on Zillow for a realtor? ›
After you have created your account, you can search for your agent within our directory by selecting Agent finder. Once you find your agent, scroll down on their profile and you will find the Write a review button.
