7 ways to fix an Android device that won't send text messages (2024)

  • To fix an Android that won't send text messages, try restarting it or checking for updates.
  • Check if you've been blocked by the recipient, or if your carrier is having network issues.
  • You can also try clearing the messages cache or making sure your SIM card is installed properly.

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If you are having trouble sending texts on your Android phone, it could be that something is wrong with your Android, the recipient, or the mobile service provider.

Fortunately, fixing the problem is usually pretty easy. In fact, the first thing you should do is ensure that you have a decent signal — without network connectivity, those texts aren't going anywhere.

If the signal is good and the messages still aren't going through, there are a few troubleshooting steps you can do to fix an Android that won't send texts.

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Restart your phone

When restarting your phone, don't use the standard method, which is holding the Lock button for three seconds, and then tapping Power off. Instead, press and hold the Lock button and the Volume Down button until the phone does a forced power cycle.

This method of shutting down your phone resets the device, and will often fix any glitches.

7 ways to fix an Android device that won't send text messages (1)

Check for updates

If the reset didn't work, you should check if there are any updates you can install.

1. Open the Settings app.

2. Tap Software Update.

7 ways to fix an Android device that won't send text messages (2)

3. If an update is available, tap Download and install.

7 ways to fix an Android device that won't send text messages (3)

4. Tap Download now.

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Clear your Messages cache

Next, it's time to clear the Message app cache, which can become corrupted, especially after an update.

To clear your message cache, follow these quick steps:

1. Open the Settings app.

2. Scroll down and tap Apps.

3. Tap the Messages app.

4. Tap Storage.

5. Tap Clear cache in the bottom-right corner.

7 ways to fix an Android device that won't send text messages (4)

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Check your SIM card

Next make sure that your phone's SIM card is properly installed.

You can pop out the SIM tray using a dedicated tool or by unwinding a small paperclip pushing it into the tray's eject hole.

If the card was physically out of place, that was likely the cause of the problem.

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The recipient blocked your messages

If your text messages aren't going through to a particular recipient, it could very well be that they have blocked your number. There's no easy way to find out since you don't get an alert when someone has done this. However, there are a few ways to check.

Try the following and keep an eye out for red flags of being blocked:

  • Call the person: If your call goes to voicemail, it means they haven't blocked you. However, if it tells you that the person you're trying to call is unavailable, even after multiple calls at different times of the day, there's a chance they may have blocked you.
  • Check if they are a suggested contact: Try deleting the person's phone number, and then checking if they reappear as a suggested contact. If they do, your number is probably not blocked; if they don't, then that's a red flag.
  • Text someone else: Try texting other people to see if they are receiving your messages. If they are going through to everyone else except this one person, then chances are, you have been blocked.

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Your texts were flagged as spam

If too many people have reported your text messages as spam, which can happen if you're using the number to text customers a lot, carriers could blacklist your number. That means every time you try to text a number belonging to those carriers, their spam filters will prevent your message from going out.

Depending on the severity of the spam reports, your number could be temporarily or permanently banned from texting.

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The carrier is experiencing technical difficulties

Sometimes, if you're unable to send a message, it could be that your mobile service provider is experiencing issues with their SMS service. Call them to find out if that is the case and when you can expect normal service to be restored so you can try sending the text messages again.

Steven John

Freelance Writer

Steven John is a freelance writer living near New York City by way of 12 years in Los Angeles, four in Boston, and the first 18 near DC. When not writing or spending time with his wife and kids, he can occasionally be found climbing mountains. His writing is spread across the web, and his books can be found at www.stevenjohnbooks.com.

7 ways to fix an Android device that won't send text messages (2024)

FAQs

7 ways to fix an Android device that won't send text messages? ›

Possible causes include a blocked number, network issues, or the recipient's device being turned off. Check your settings and try contacting them through an alternative method to troubleshoot the problem.

How do I fix my Android not sending texts? ›

  1. Restart your phone. When restarting your phone, don't use the standard method, which is holding the Lock button for three seconds, and then tapping Power off. ...
  2. Check for updates. ...
  3. Clear your Messages cache. ...
  4. Check your SIM card. ...
  5. The recipient blocked your messages. ...
  6. Your texts were flagged as spam.
Dec 2, 2022

Why do my text messages keep failing to send? ›

Possible causes include a blocked number, network issues, or the recipient's device being turned off. Check your settings and try contacting them through an alternative method to troubleshoot the problem.

How do I fix my text messages on my Android? ›

Restart Your Phone

All internal settings are reloaded, so this can often fix any bugs or issues that might be stopping your messaging app from working. To restart your phone, click and hold the power button until you see the restart button show up on your screen. Tap on it, and your phone will restart.

Why is my Samsung not letting me send messages? ›

You can reset your Network Connection via Settings > General Management > Reset > Reset Network Connection. If you can check your sim card in another phone and then see what happens. Check with your Network Customer Services that all is OK with your phone.

How to clear messages cache? ›

How to clear cache on Android devices?
  1. Go to the Settings app on your Android device.
  2. Scroll down and select “Apps” or “Applications.”
  3. Find the app for which you want to clear the cache and tap on it.
  4. Select “Storage” and then tap on “Clear cache.”
May 10, 2023

How do I restore my SMS settings? ›

To restore SMS backup from your old phone to a new one, log into your Google Account (on the new device) and click on 'Restore' when you see the prompt about restoring your Android backup.

How do I refresh my SMS service? ›

Type *#*#4636#*#*. Tap Phone information. Scroll down to SMSC. Tap Refresh to get the current number and the format it uses.

How do I restore my SMS? ›

Google Drive backup

The other way to restore your data in this case is to initiate a factory reset. When your phone prompts you to sign into your Google account, use the account you used to backup your data in the first place. Finally, just choose the “SMS Messages” button to recover your texts.

How to send a text message on Android? ›

Start a conversation
  1. Open Google Messages .
  2. Tap Compose .
  3. In "To," enter the names, phone numbers, or email addresses that you'd like to message. You can also pick from your top contacts or your whole contact list.

What is RCS messaging? ›

An “RCS” message is a “Rich Communication Services” message. RCS is Android's text messaging option allowing people to send “rich” messages to other devices. By “rich” messages, this is referring to text messages that include expanded features.

What does SMS MMS mean? ›

SMS stands for Short Message Service. Invented in the 1980s and defined in the 1985 GSM standards, it is one of the oldest texting technologies. It is also the most widespread and frequently used. MMS stands for Multimedia Messaging Service.

Where is text message settings on Android? ›

For example, on Android phones, you can go to Settings, then Apps and Notifications, then Messages, then Advanced. On iPhones, you can go to Settings, then Messages. You may also find SMS settings in your messaging app, such as WhatsApp, Signal, or Telegram.

Why won't my phone send or receive pictures? ›

Try restarting your phone if an app restart doesn't fix the issue. Much like restarting an app, restarting your phone can clear out bugs and glitches that cause your device to not work properly. If restarting the app doesn't fix your inability to send pictures in text messages, try restarting your entire phone.

What is the difference between SMS and MMS? ›

MMS is short for Multimedia Messaging Service. Unlike SMS, MMS messages can include content like photos, videos, audio, and GIFs. MMS also enables you to send text – up to 1,600 characters per message. This point is true for all smartphone devices, including Android, iPhone, and others.

How to reset network settings on Android? ›

How to reset network settings on your Android phone or tablet
  1. Swipe up from the home screen to open the app drawer.
  2. Launch the Settings app (the one with a gear icon).
  3. Scroll down and tap System.
  4. Select Reset options. ...
  5. Select Reset Wi-Fi, mobile & Bluetooth.
  6. Tap Reset settings.
Feb 5, 2024

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